We may collect the following:
Your name
Your email address
Details or photos relating to your renovation question
Any additional information you send us voluntarily
Google Sites and our analytics tools may collect:
Device type
Browser type
Approximate location (not precise address)
Pages visited
Time spent on site
We do not collect or store payment card details.
Payments are processed securely through Stripe.
We use your information to:
Provide renovation advice
Respond to enquiries
Understand how our website is used
Improve our services
Prevent misuse or abuse (e.g., repeat free questions)
We do not use your information for advertising purposes outside of TRA.
We store information securely using reputable cloud services.
Access is limited to TRA team members and authorised service providers.
We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
We do not sell, trade, or share your personal data with third parties.
We only share data when:
Required by law
Required by Stripe for payments
Required by Google Sites/Google Analytics to operate the website
No other sharing occurs.
Our website may use:
Google cookies (for analytics)
Basic site performance cookies
You can disable cookies in your browser at any time.
You have the right to:
Request a copy of your data
Ask us to correct inaccurate data
Ask us to delete your data
Withdraw consent
To exercise these rights, email:
info@therenovationadvisor.co.uk
We will respond within 30 days.
We keep renovation questions and email records only for as long as needed to provide advice and comply with legal obligations.
You may request deletion at any time.
Payments are handled through Stripe.
TRA does not store or process your card details.
Stripe may store:
Your name
Email
Billing information
All payment data is protected by Stripe’s secure systems.
Our site may contain links to external websites.
We are not responsible for their content or privacy practices.
For privacy questions or data requests, contact:
info@therenovationadvisor.co.uk